I had a decent stay at Trust Hotel. The location was fantastic, with many local markets and eateries within walking distance. However, the room facilities felt a bit outdated, and the breakfast options were quite basic. Overall, the staff was friendly but some service aspects could use improvement. 😊
Rooms
7.0
The room was clean and had great beds, but it felt a bit tired overall. The air conditioning was not cold enough for the thick duvet they provided, which was uncomfortable.
Service
6.0
The staff at the front desk were friendly and helpful, but some areas could benefit from better training. Although they offered assistance for things like train schedules, the service was inconsistent.
Location
8.0
The hotel's location is excellent! Just a short walk from various local markets and dining options, plus it's convenient for sightseeing and getting around Tainan.
Dining
5.0
Breakfast was quite simple with limited options. While there were fresh vegetables and some cooked items, I chose to dine out instead for more variety.
Facilities
6.0
The facilities include free bicycles and self-service laundry, which I found convenient. However, the bathroom was small, and some amenities felt outdated.
John
United Kingdom,
March
2025
5.4/10
I spent a week at Trust Hotel and overall, it was a pleasant experience. The rooms are comfortable and clean, though the facilities could use some updates. The front desk staff were really good, always ready to assist with local information. The breakfast, while simple, had a good amount of fresh choices. 🚴♂️
Rooms
7.0
The room was nice with great beds, providing quality sleep. However, I found the air conditioning to be set at a singular temperature, which wasn't quite cold enough for the thick duvet provided, so I left it partly unused.
Service
8.0
The front desk staff were fantastic, friendly, and very cooperative, going above and beyond in assisting me with train schedules and local shops. Some staff in common areas could benefit from clearer instruction on equipment usage.
Location
9.0
The location is perfect for exploring Tainan, as it's within walking distance to local markets and restaurants. Plus, there's a u-bike station nearby, making it convenient for travel.
Dining
6.0
Breakfast was very simple, with not much variety but a good selection of fresh vegetables and cooked dishes. I opted to try dining elsewhere for more substantial meals.
Facilities
6.0
I appreciated the free self-serve laundry and the option to borrow bicycles. However, the facilities felt a bit dated, particularly the bathrooms, and lacked some comforts that could enhance the stay.
Georgia
United Kingdom,
February
2025
6.0/10
I stayed at Trust Hotel for two nights, and while the location was fantastic for exploring Tainan, the facilities felt a bit dated. The room was clean, but I did encounter some issues with service and the breakfast selection wasn't exactly abundant. On the whole, it was a decent experience, though I wish certain aspects were improved.
Rooms
7.0
The room was kept clean, and the bed was comfortable; however, the bathroom was quite small. I did notice the decor was a bit dated, which might deter some.
Service
6.0
The front desk staff were friendly and quite helpful. though I found that some could use a bit more training. I was disappointed when the staff opened my room without notifying me during my room change.
Location
8.0
The hotel's location is superb, with plenty of local eateries and a close distance to markets and shopping streets. I appreciated the convenience of having stores like 7-11 nearby.
Dining
5.0
Breakfast was very simple and didn’t have much variety. I decided to skip it as I thought there were better dining options nearby.
Facilities
6.0
Facilities included free bicycles and laundry, which were nice touches. However, I found them to be a bit outdated; the bathroom felt cramped, and the air conditioning wasn't quite sufficient.
Jade
United Kingdom,
January
2025
5.2/10
I had a pleasant stay at Trust Hotel for a week. The rooms were nice and clean, featuring great beds that ensured a comfortable sleep. However, the breakfast was quite simple, and some facilities felt a bit tired. The location was perfect for exploring local markets and restaurants, making it easy to enjoy Tainan.
Rooms
7.0
The room I stayed in was clean and had great quality white sheets, but the bathroom was small and the decor felt a bit dated. The air conditioning only had one setting, which wasn't quite enough given the thick duvet provided.
Service
7.0
The front desk staff were fantastic, always friendly and accommodating. However, there were a few lapses, like when they opened my room before I returned, leaving my things unattended.
Location
8.0
The hotel's location was really convenient, close to local markets and just a short walk to several dining options. It also had easy access to bike rentals and was near a u-bike station.
Dining
6.0
Breakfast had a good variety of freshly cooked food, but it was quite simple, so I opted to explore local eateries instead.
Facilities
6.0
While the facilities included free bicycles and self-service laundry, some areas felt less foreigner-friendly, like the washing area which could be a bit confusing to navigate. Overall, the amenities were adequate but could use improvement.
Simon
United Kingdom,
November
2024
5.0/10
I stayed at Trust Hotel for a week and found the service to be fantastic, especially the friendly front desk staff. The rooms were well-kept and clean, though I did wish the air conditioning was a bit cooler. The location is great, with many local restaurants within walking distance, making it easy to explore Tainan.
Rooms
7.0
The rooms were clean, featuring great quality white sheets. However, the air conditioning only had one setting, which was not cold enough for my liking. The room decor felt a bit tired.
Service
8.0
The front desk staff were exceptionally friendly and eager to help. I received assistance with train schedules and local shops, which felt more like a concierge service than just front desk help.
Location
8.0
The hotel is centrally located, with local markets and restaurants just a short walk away. It served as an excellent base for sightseeing around Tainan.
Dining
6.0
Breakfast options were quite simple, so I often skipped it to explore nearby eateries instead. Although there were fresh vegetables available, I would have preferred more variety.
Facilities
7.0
They offer great amenities like free bicycles and laundry facilities. However, some facilities felt a bit outdated, which reminded me that while they provide decent convenience, there's room for improvement.
Unlock Early-Bird Deals
Grab Exclusive Rates Instantly
Check Rates
Rooms
Price calendar
Amenities
Location
Reviews
Compare our rates with top travel sites in 10 seconds